1. About these terms
These terms cover two related but separate things: using this website as a visitor, and engaging Scarfi Media as a client. Most sections apply to both; where one section is specific to clients, we say so.
Scarfi Media is a trading name of Scarfi Media Ltd, a company registered in England and Wales under company number 17204021. References to “we”, “us” and “our” mean Scarfi Media Ltd. References to “you” and “your” mean the visitor or client these terms apply to.
2. Using this website
You’re free to browse the site, share its content with attribution, and contact us through the form. In return, you agree not to:
- Scrape, mirror, or republish substantial parts of the site without our written permission.
- Use the site’s content to train machine-learning or AI models without our written permission.
- Submit false or misleading information through the contact form, or use it to send unsolicited commercial messages.
- Attempt to gain unauthorised access to any part of the site, its infrastructure, or any related systems.
The site is provided “as is”. We try to keep it accurate and up-to-date, but we don’t guarantee that every detail is current at the moment you read it.
3. Our services
We are an independent web design and development studio. Our services include the design and ongoing development of websites, hosting, monitoring, backups, regular updates and improvements, and direct support during the engagement.
4. How an engagement works
This section applies once you start a project with us.
Scarfi Media operates on a monthly subscription model. The key mechanics are:
- No upfront cost. You don’t pay anything at the kick-off call, during discovery, or while we design and build. There is no setup fee, deposit, or design charge.
- The monthly fee starts at launch. Once the site is live and you’ve signed it off, the monthly subscription begins. The amount is agreed in writing before we start work and doesn’t change unless you ask it to.
- What the fee covers. Design and ongoing development of your site, hosting, monitoring, backups, updates and improvements, and a direct line to me for questions. The specifics are listed on the page that applies to your audience (Businesses or Football Clubs).
- Scope changes. Most ongoing work is included in the monthly fee. A material expansion of scope — a full redesign, a new product line, a new platform integration — may shift the fee. Any change is agreed in writing before work begins.
5. Billing and cancellation
Invoices are issued monthly in advance from the date the site went live. Payment terms are stated on the invoice and are typically Net 14 unless otherwise agreed.
You can cancel at any time. No exit fee, no notice period. On cancellation:
- Your monthly subscription stops at the end of the current billing period.
- Your site is taken offline.
- If we’re holding the registration of your domain on your behalf, we’ll transfer it across so the address stays yours. You remain responsible for any future renewal fees the registrar charges after the transfer completes.
- Your content (text, images, brand assets you provided) is yours. We can return it in a standard portable format on request.
We may end an engagement on reasonable notice if there’s a breakdown in the working relationship — for example, repeated non-payment, or behaviour that makes the relationship untenable. Where we end an engagement, the cancellation process above applies in the same way.
6. Late payment and suspension
If a monthly payment fails, we’ll retry it automatically and notify you by email. If the account remains unpaid 14 days after the due date, we may suspend the site and pause any in-progress work until the account is brought back up to date. If the account remains unpaid 60 days after the due date, we may end the engagement, in which case the cancellation process in section 5 applies.
7. Your responsibilities
As a client, you agree to:
- Provide content, feedback, and any required approvals in reasonable time so we can deliver the work on schedule.
- Ensure anything you supply us — text, images, logos, brand assets — is yours to use or properly licensed, and is not unlawful, infringing, or defamatory.
- Use the site and any related accounts lawfully, and not to host illegal, harmful, or abusive content through them.
- Keep secure any login credentials we issue to you.
8. Intellectual property
The Scarfi Media subscription model is a service, not a one-off purchase. That has implications for IP that are important to be clear about up front:
- Your content is yours. Anything you supply — copy, photography, your brand assets, your logos, the content of your news articles — remains your property throughout the engagement and after it ends.
- Your domain is yours. The domain name (e.g. yourclub.co.uk) is registered in your name or transferred to you on cancellation if we’ve been holding it on your behalf.
- The codebase stays with us. The site itself — the underlying code, design system, templates, and infrastructure we build — is licensed to you for the duration of your subscription. It is not transferred to you on cancellation. If you want full ownership of a custom build, a separate buy-out arrangement can be discussed before the engagement starts.
- Third-party components. Where we incorporate third-party libraries, fonts, or services, they remain subject to their own licences. We use only commercially licensed or open-source components and will tell you what we’ve used on request.
9. Confidentiality
We treat any non-public information you share with us about your business, customers, finances, or strategy as confidential, and we won’t disclose it to third parties except to the limited extent needed to deliver the work, comply with law, or where you give us permission.
We may reference the fact that we work or have worked with you for portfolio purposes (e.g. listing your name on our website, showing imagery of the site we built), unless you ask us not to. Anything beyond a portfolio mention — case studies, joint press, social posts — happens only with your written approval.
10. Service standards
We carry out our services with reasonable care and skill, in line with what the Consumer Rights Act 2015 requires of service providers (where you’re a consumer) and what would be reasonably expected of a competent web design and development studio (where you’re a business).
We do not guarantee specific business outcomes — particular traffic figures, search rankings, conversion rates, or revenue targets — because those depend on many factors outside our control. We do commit to building a site that meets the brief we agreed and to keeping it working well for as long as you subscribe.
11. Limitation of liability
Nothing in these terms limits our liability for:
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability that cannot be limited or excluded under UK law.
Subject to that, our total aggregate liability arising out of or in connection with the services — whether in contract, tort, breach of statutory duty or otherwise — is limited to the total fees you have paid us in the twelve months immediately preceding the event giving rise to the claim.
We are not liable for:
- Indirect, incidental, or consequential losses arising from use of this website or our services.
- Loss of data, revenue, or business opportunity not covered by a signed engagement agreement.
- Short interruptions to website availability (for example routine maintenance or third-party outages).
12. Changes to these terms
We may update these terms from time to time as the studio evolves or as the law changes. The last updated date at the top reflects the most recent revision. For existing clients, any material change will be flagged in writing before it takes effect and will not apply retroactively.
13. Governing law and jurisdiction
These terms and any dispute arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute, except where consumer law gives you the right to bring a claim in the courts of the country where you live.
14. Contact us
Questions about anything in these terms? Email hello@scarfimedia.com.